How Lancer got its first 100 users
Ivan first built Lancer as an internal tool for his own software development agency (NB Masters), which used Upwork as its primary client acquisition channel. Once it was working internally, he invited several friends who were also agency owners to beta test it. Within two weeks, those beta users collectively closed multiple five-figure clients using the tool, which validated the product strongly enough to launch it publicly. For the very first paying customers after launch, the breakthrough came through an intro from one of those beta users, who connected Ivan with an Upwork coach they had previously worked with. Ivan demoed the product, the coach was immediately impressed, and began referring every new client he coached to Lancer from that point forward. This single connector relationship drove the bulk of early user acquisition without any paid ads or cold outreach at scale.